Here we are again..........
What is you favorite function on the Lync mobility client?
If you don't have Lync 2013 or 2010 have you been invited to a Lync Live meeting?
Have you used the new Web client. If not then you have something great to look forward to.
12/04/2013
30/03/2013
Lync 2013 client for Android is out
It's here........finaly Lync 2013 for Android is out. Just download it and have fun, you will find it on Play :-)
25/03/2013
Launch of MaxACD for Lync 2013 or mixed environment
The easter is here but we are still on. Got the last version of the MaxACD for Lync just before the weekend.
We will start to place it in our demo environment and make us ready for the What's Hot @ Saga Kino in Oslo. This show will go in different cities in Norway.
We will start to place it in our demo environment and make us ready for the What's Hot @ Saga Kino in Oslo. This show will go in different cities in Norway.
12/03/2013
Lync clients 2013
Today at around 10:30 am, I did the install of the Lync 2013 client on the Ipad.
At 10:35 am, I did my first video call from the Ipad. Works just fine.
Did also a test on a Iphone, works there aswell. Just download the App from AppStore.
Have fun while I wil be waiting for the Androide version since my work phone i Samsung SIII.
But the one that waits for something will get something good.
/Kai
Happy Lync'ing
At 10:35 am, I did my first video call from the Ipad. Works just fine.
Did also a test on a Iphone, works there aswell. Just download the App from AppStore.
Have fun while I wil be waiting for the Androide version since my work phone i Samsung SIII.
But the one that waits for something will get something good.
/Kai
Happy Lync'ing
04/03/2013
Speaking @ Office Sales Camp in Oslo
This wedensday (6th april 2013) @ 1230 to 1330 I will be the speaker for the Lync 2013 session on the Office Sales Camp @Scandic Hotel Fornebu.
I hope to see you there, and if you comes, well then you will hear about Lync Room System, News for Lync 2013, Hybrid Solutions.
/Kai
I hope to see you there, and if you comes, well then you will hear about Lync Room System, News for Lync 2013, Hybrid Solutions.
/Kai
27/02/2013
Lync 2013 CU-1 is out
To night CET Microsoft gave us the following:
Lync Server 2013, February 2013 Cumulative updates
Microsoft Lync Server 2013 Resource Kit Tools
Lync Server 2013 Whiteboard Archiving Viewer
Lync Server 2013, Planning Tool
Lync 2013 SDK
where can I find this? HERE!!!!
http://blogs.technet.com/b/cs2010/archive/2013/02/27/lync-2013-cu1-and-lync-2013-reskit-has-been-released.aspx
And for a bonus you can get this
The Office 2013 Visio Stencils are now available!.
You can download the stencils here: http://www.microsoft.com/en-us/download/details.aspx?id=35772
Lync Server 2013, February 2013 Cumulative updates
Microsoft Lync Server 2013 Resource Kit Tools
Lync Server 2013 Whiteboard Archiving Viewer
Lync Server 2013, Planning Tool
Lync 2013 SDK
where can I find this? HERE!!!!
http://blogs.technet.com/b/cs2010/archive/2013/02/27/lync-2013-cu1-and-lync-2013-reskit-has-been-released.aspx
And for a bonus you can get this
The Office 2013 Visio Stencils are now available!.
You can download the stencils here: http://www.microsoft.com/en-us/download/details.aspx?id=35772
26/02/2013
Lync 2013 Backward Compability
Still strugling with the Lync client downloaded from the Store for Windows 8. You are not an VPN or useing UAG. Well hope you had installed the backward compability on the Lync 2013 server.
20/02/2013
Lync 2013 and GoogleTalk
After a few times and a day, we have got the XMPP gateway for Lync 2013 to work. We have in our demo environment (edemo.no) here at EVRY got federation with GoogleTalk.
19/02/2013
Lync Mobility frist show off............
Today 19.february Microsoft showed the Lync client for Mobile unites. They showed it for Windows Mobile, Android Phone, Iphone and they also turned Ipad into phone useing Lync2013 Mobility over VoIP useing video and voice @LyncConf2013 in San Diego.
09/02/2013
Something strange when migrate to Lync2013 from Lync2010
We had an issue going from Lync 2010 to Lync 2013 in our demo environment. Even it said the replication was ok and the database was ok, it did not replicated and we had a Yellow triangle in Lync Controlpanel on the fronend server.
06/02/2013
Finaly and testing CU-1 preview
Hi, It has been some time since the last blog. But here we are again.
The demo environment Kjetil Lindløkken and I has been working on is almost done.
It contains the following servers and features:
1 frontend server
1 Edge server
1 Mediation server
1 NET VX-1200 connected to Aastra MX-One
Colocated Monitoring & Archiveing server on the front end
1 Office Web App Server
1 TMG Forefront
1 Persistent Chat server
1 Competella server
1 Verba recording server
1 SQL2008R
To be done as soon they are ready we will install
1 MaxACD from AltiGen
1 Dolphin Q from Dolphin Software
We are also planning to make contact center integration with CRM Dynamics
Since EVRY is a part of vNext TAP program, we are also testing out the CU-1 preview for Lync2013.......
The demo environment Kjetil Lindløkken and I has been working on is almost done.
It contains the following servers and features:
1 frontend server
1 Edge server
1 Mediation server
1 NET VX-1200 connected to Aastra MX-One
Colocated Monitoring & Archiveing server on the front end
1 Office Web App Server
1 TMG Forefront
1 Persistent Chat server
1 Competella server
1 Verba recording server
1 SQL2008R
To be done as soon they are ready we will install
1 MaxACD from AltiGen
1 Dolphin Q from Dolphin Software
We are also planning to make contact center integration with CRM Dynamics
Since EVRY is a part of vNext TAP program, we are also testing out the CU-1 preview for Lync2013.......
25/01/2013
NIC 2013
The last day on NIC 2013 @Oslo Spektrum. Great show, great bands last nite. Great news about Lync Mobility. Great speakers.
Just a great show. EVRY was here, had a stand and we did this together with our partner Competella.
Just a great show. EVRY was here, had a stand and we did this together with our partner Competella.
19/01/2013
CallCenter dagene 23-24 april Oslo
EVRY and AltiGen wil be at the Callcenter days in Oslo 23-24 april with a presentation of MaxACD for Lync and how to use Lync together with MaxACD.
I will be there, will you?
http://www.confex.no/Kurs-og-konferanser/Service-og-kundebehandling/Call-Center-Dagene
I will be there, will you?
http://www.confex.no/Kurs-og-konferanser/Service-og-kundebehandling/Call-Center-Dagene
NIC Conf in Oslo 24-25 january in Oslo Spectrum
This year EVRY and I will be there. We will show Lync2013, Competella Attendant.
Will you be there?
http://www.nicconf.com/
Will you be there?
http://www.nicconf.com/
Lync for the Enterprise marked
Normaly when Enterprise customers want to make changes to drop the old PBX and use Lync as the phone system, they do need third party addons for Lync.
14/01/2013
Miercom.com testet Lync2010....
One of the things we often hear from our customers is that, can Lync replace my PBX.
Well, according to Miercom.com it sure can.
http://www.miercom.com/pdf/reports/20101117.pdf
Well, according to Miercom.com it sure can.
http://www.miercom.com/pdf/reports/20101117.pdf
08/01/2013
Contact Center for Lync
As I menioned earlier this year we can deliver Contact Center for Lync. We have implemented Dolphin Q for a client. We have also implementet MaxACD from AltiGen.
Dolphin Q is for clients that does not all the advanced functionality in the Contact Center, but we can integrate with MircoSoft CMR (Dynamics). We can do skillbased routeing and menu options. There is also a complete statistic system also. More information on www.dolphin.no
With MaxACD we can deliver the hole package. Lync client will be "docked" into the MaxACD client.
There is a Supervisor where team-manager can monitor the system and move trafik from one queue to another queue.
The team-manager can do barge-In, Visper functionality.
There is also a recording following the system.
Integration with Service desk and we can pop contact card. Integration with Salesforce.com where you answer the call in Salesforce and Pop Contact Card.
Wallboards, gives you the opertunities to create your own......
Upto 512 agents on one server but only 256 agents logged in at the same time. But if you neet more agents we will just add another server and you can doble up number of agents
Fore more information.... www.altigen.com or contact me
Dolphin Q is for clients that does not all the advanced functionality in the Contact Center, but we can integrate with MircoSoft CMR (Dynamics). We can do skillbased routeing and menu options. There is also a complete statistic system also. More information on www.dolphin.no
With MaxACD we can deliver the hole package. Lync client will be "docked" into the MaxACD client.
There is a Supervisor where team-manager can monitor the system and move trafik from one queue to another queue.
The team-manager can do barge-In, Visper functionality.
There is also a recording following the system.
Integration with Service desk and we can pop contact card. Integration with Salesforce.com where you answer the call in Salesforce and Pop Contact Card.
Wallboards, gives you the opertunities to create your own......
Upto 512 agents on one server but only 256 agents logged in at the same time. But if you neet more agents we will just add another server and you can doble up number of agents
Fore more information.... www.altigen.com or contact me
02/01/2013
New year new opertunities.............
Well 2013 is here and we are back to work.
We will start this year with 2 large projects, one POC and one Upgrade to Lync2013........
More information will come.
We will start this year with 2 large projects, one POC and one Upgrade to Lync2013........
More information will come.
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