Since I just love tech, new stuff and has worked as many of you know with voice and telephony solutions since 2001. I had to try the following out:
1. Create an Auto Attendants from the legacy panel in O365 and give it some phonenumbers and record a message with a welcome to <my company>.
2. Create a phrase that contains Press 1 for this and press 2 for that.
3. Then I had to make 2 Callqueues name customer service and salses.
4. Then make the groups that shall answer the call
So was the big Question.....where shall the call goto? Well since I was a part of the groups, well it went to the group and it ended up in my MS-Teams client who I have voice enabled using the Bring Your Own Telco to O365.
This was quite easy to fix, and I start to see lot's of places where I can place this service and to build more solutions about this.
Great fun on a saturday.
17/08/2018
MS-Teams - BYOT - SIPTRUNK Independent and some SFB2019
Time for a new post, and what a two weeks this have been
First I ended the first week by getting KEMP, S4B-2019 up and running as you already have read about.
The magic happend to MS-Teams
Then we got our SBC running and configured with siptrunks from different partners. Like Voxbone, Phonect and futher more. The SBC is running i Azure, and this meens we can and will terminte the siptrunks into Azure and this has to be siptrunk over internet.
Why are you thinking, well just so that we can deliver any phonenumber almost all over the world for you Microsoft Teams client.
Why are you thinking, well just so that we can deliver any phonenumber almost all over the world for you Microsoft Teams client.
We have produced a multi-trunk and multi-hosted plattform, where you can take your sip-trunk and we can deliver your phone services.
This is BYOT at is best, and blinQ AS was the one to give this to you first. And this will be a SAAS service.
From what I have read, this is the new wine :-) and this is some real new stuff to this plattform. We will for the finance - banking market do recording aswell when this is required.
In Norway we will together with partners have a breakfast meeting for customers, other partners or anyone who wants to learn and find out how we can do this. More about this will come soon.
In Norway we will together with partners have a breakfast meeting for customers, other partners or anyone who wants to learn and find out how we can do this. More about this will come soon.
31/07/2018
Skype4B-2019 KEMP Loadmaster
Yesterday i finaly got my lab running again. This time with 3 frontend server Skype server 2019 Evaluation in a Enterprise Pool, with SQL 2016 all running on Windows server 2016. Then I installed a KEMP Loadmaster VLM running HLB for the frontend pool. Works like a charm.
The next thing is to build a Medation server and Edge server and then connect it all to Exchange Server 2019.
More to come here soon.
The next thing is to build a Medation server and Edge server and then connect it all to Exchange Server 2019.
More to come here soon.
25/07/2018
Skype for Business Server 2019 - Evalutaion is here!
Waiting time is over, S4B-Server 2019 Evaluation is out. Time to build this into the lab.
Read about it here:
My plan is to build a frontend pool with 3 servers in a pool, 1 mediation server, KEMP VLM for LBA for S4B, one Edge and all integrated with Exchange server.
The plattform will be running on Windows Server 2016 and SQL 2014 Std edition.
Update will come soon in later bloggs, time to do som lab-work.!
22/06/2018
Sennheiser Headset PRO
Summer is here and this will be last blog post for a while, since I am about to take some vacation.
A little tip before summer is comming over us.
If you add and use this for your headset, well your firmware will always be updated.
https://no-no.sennheiser.com/headset-software-pc
Thanks for reading my blogs and have a great summer.
A little tip before summer is comming over us.
If you add and use this for your headset, well your firmware will always be updated.
https://no-no.sennheiser.com/headset-software-pc
Thanks for reading my blogs and have a great summer.
13/06/2018
Create or delete Team in MS Teams - Restore
I came a cross this on LinkedIN yesterday. This blogpost describe the process if a Team has been deleted from MS-Teams.
Read about it here:
https://blogs.technet.microsoft.com/skypehybridguy/2017/07/23/restoring-a-deleted-team-in-microsoft-teams/
Read about it here:
https://blogs.technet.microsoft.com/skypehybridguy/2017/07/23/restoring-a-deleted-team-in-microsoft-teams/
01/06/2018
Competella Upgrade from R2 to R2.5
Competella is one of the switchboard and Contact center providers for Skype for Business. For about 1 week a go they got a new version name R2.5.
When you want to upgrade the prosess is nice and clean. Just an inbound upgrade if you are on R2 version.
If you run Routing Agent to handle your busy-on-busy, well you need to go to build 137. If you have it already, well you don't need to upgrade to this.
Customers has alsread start to request this upgrade from R2 to R2.5, and also to ask for GDPR tuning for Comptella software, where Competella has provided a guide to configure this and make your Competella switchboard and ContactCenter GDPR ready.
When you want to upgrade the prosess is nice and clean. Just an inbound upgrade if you are on R2 version.
If you run Routing Agent to handle your busy-on-busy, well you need to go to build 137. If you have it already, well you don't need to upgrade to this.
Customers has alsread start to request this upgrade from R2 to R2.5, and also to ask for GDPR tuning for Comptella software, where Competella has provided a guide to configure this and make your Competella switchboard and ContactCenter GDPR ready.
31/05/2018
KEMP MELA My recording
For some time ago I did a speak for KEMP Technologies about KEMP MELA in real-life.
Watch it here:
https://event.on24.com/wcc/r/1644558/17C31B27F217F0DD7B6922E6421C3A98
It was fun and great experience for me where most of them who watched it live was from central europe. Thanks again to KEMP for wanted me to speak about this.
Watch it here:
https://event.on24.com/wcc/r/1644558/17C31B27F217F0DD7B6922E6421C3A98
It was fun and great experience for me where most of them who watched it live was from central europe. Thanks again to KEMP for wanted me to speak about this.
18/05/2018
Test Jabra Engage 75 [**UPDATE**]
From Tektracom I got the new Jabra Engage 75 MONO today as I wanted to test it out.
As we can see we have a docking to charge headset. Listen to music from Spotify works smooth. One thing I think was not so good is that the first I had to do was to update the firmware on it. It comes with an old firmware, but since this is a new headset and new on marked, I was expected it to have the latest one.
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| Jabra Engage 75 |
After the upgrade it was just a quick config on what I shall use it for.
I have testet it around in my office and since it has DECT standard it works all up at 10th floor when the base was in 8th floor.
That is real nice and impressing.
Would I buy this for people, YES. As a office headset it's real nice to use.
Since it has DECT it quite expensive but its just fine and nice to use.
I will give it and 5 on the dice.
**UPDATE**
Since it' based on new DECT technologi it will give better distance. I tried it during useing the office elevator here at work, and the cool thing is that I tried it with my co-worker Ivar Naggum, and he keept the call up all time (#Skype4B ) call, and when I got back in the DECT zone it continued the call. Real nice and smooth I think.
**UPDATE**
Since it' based on new DECT technologi it will give better distance. I tried it during useing the office elevator here at work, and the cool thing is that I tried it with my co-worker Ivar Naggum, and he keept the call up all time (#Skype4B ) call, and when I got back in the DECT zone it continued the call. Real nice and smooth I think.
03/05/2018
KEMP MELA Webinar 9th May 2018 2pm CET
Hi dear readers.
As mentioned earlier, I will have a KEMP webinar. This is what they say about it.
As mentioned earlier, I will have a KEMP webinar. This is what they say about it.
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21/03/2018
KEMP webinar about MELA - Pay as you grow [**Updated**]
As most of you know, I have been granted the title from KEMP Technologies as a KEMP VIP. One case I have been working on is this one:
KEMP MELA - PAY AS YOU GROW
This day I noticed that KEMP has asked me to run a webinar based on the MELA and how it works. This is something I real look forward to do again.
As many of you know I work for the one and only KEMP Center Partner in the nordics. And for me and blinQ AS this is important.
With the MELA you pay for what you are useing. All by the KEMP Central 360 where you can manage your VLM's. Upload firmware, reconfigure or what you want to do.
All this and how, where and why will be covered in this webinar.
[**UPDATE**]
Date and time has now come. 9th May 2018 at 2PM CET link for registration will come soon, so just check in later.
[** UPDATE 2**]
This will be an international webinar on english
KEMP MELA - PAY AS YOU GROW
This day I noticed that KEMP has asked me to run a webinar based on the MELA and how it works. This is something I real look forward to do again.
As many of you know I work for the one and only KEMP Center Partner in the nordics. And for me and blinQ AS this is important.
With the MELA you pay for what you are useing. All by the KEMP Central 360 where you can manage your VLM's. Upload firmware, reconfigure or what you want to do.
All this and how, where and why will be covered in this webinar.
[**UPDATE**]
Date and time has now come. 9th May 2018 at 2PM CET link for registration will come soon, so just check in later.
[** UPDATE 2**]
This will be an international webinar on english
20/03/2018
Skype for Business CU Mars 2018 [**UPDATE**]
Microsoft has launched CU for Skype for Business server, this time Mars 2018. This gives build
You can download it here Latest CU Mars 2018
Since my last blogpost about the Desember 2017 this might be one for you. I am about to try it out now. If I find something about it. Be sure to read about it here.
Update!!!!!
After installing it the error contains screen sharing isn't allowed for this contact is now gone.
You can download it here Latest CU Mars 2018
Since my last blogpost about the Desember 2017 this might be one for you. I am about to try it out now. If I find something about it. Be sure to read about it here.
Update!!!!!
After installing it the error contains screen sharing isn't allowed for this contact is now gone.
05/03/2018
Skype for Business server CU desember 2017 [**BE AWARE**]
After installed the Desember 2017 CU for Skype for business Update 6.0.9319.510 there is a huge bug in this versjon.
When clients tries to share desktop they will get this error.
You have to contact Microsoft Support and create a ticket to get the update. As it say on the post
To obtain this update, submit a request to Microsoft Customer Service and Support through the following Microsoft website: http://support.microsoft.com/contactus/?ws=support
When clients tries to share desktop they will get this error.
You have to contact Microsoft Support and create a ticket to get the update. As it say on the post
To obtain this update, submit a request to Microsoft Customer Service and Support through the following Microsoft website: http://support.microsoft.com/contactus/?ws=support
After installing you will then be on 514 for your build.
18/02/2018
My experience with Plantronics Voyager 6200 UC
As mentioned before this weekend I got the Voyager 6200 UC. Since I have the Plantronics HUB installed all the install went smooth even that I am running Windows 10 Insider version.
After listen to music and also had a Skype for Business meeting, well I think this a really good quality headset.
After listen to music and also had a Skype for Business meeting, well I think this a really good quality headset.
16/02/2018
Plantronics UC-6200
Finaly, after weeks waiting now it's here. This I will look forward to try out.
The design looks great.
Thanks for it Plantronics Norway :-)
Going to write about over the weekend to tell how I it is. #thenextbigthing
The design looks great.
Going to write about over the weekend to tell how I it is. #thenextbigthing
08/02/2018
Create Teams Online meeting from Outlook [**SOLVED**]
I am not sure how many out there that has run the invite to a Teams meeting from Outlook. But for me I have never had the ad-in and therefore not able to use it.
So as you might understand, I now has it and here is how I solved it.
From a lots of google search here to try to figure it out I found out this fix.
Great thanks to this blog: https://realtimeuc.com/2017/08/missing-teams-outlook-add-in/
1. locate where you have the addin for Teams. Mine is located here: C:\Users\<usern name>\AppData\Local\Microsoft\TeamsMeetingAddin\1.0.17306.2\x64
2. make sure you backup your registry before you does something like this
3. copy this registry file and create a .req file in Notepad or other tool to get this.
So as you might understand, I now has it and here is how I solved it.
From a lots of google search here to try to figure it out I found out this fix.
Great thanks to this blog: https://realtimeuc.com/2017/08/missing-teams-outlook-add-in/
2. make sure you backup your registry before you does something like this
3. copy this registry file and create a .req file in Notepad or other tool to get this.
26/01/2018
Windows 10 Insider and Bluetooth latest in Fastring
As the gadget nerd I am, when running Windows 10 Insider in the fast ring can give some challenges.
The build 17084 that come out yesterday gave me lots of trouble.
So today I had to rollback to get my Senneheiser MB 660 UC to work again.
So now I am running build 17074 after a quick restore. Hope the next version will be better :-)
Have a great one.
The build 17084 that come out yesterday gave me lots of trouble.
So today I had to rollback to get my Senneheiser MB 660 UC to work again.
So now I am running build 17074 after a quick restore. Hope the next version will be better :-)
Have a great one.
04/01/2018
Huddy Camera part 2
I have if you read my blogpost seen that I have got the Huddly camera. I have been testing it on my Surface PRO 4. I use Skype for Business on regular basis.
Today I testet the camera in a Skype4B call with a customer to try it out.
First we connected using the Sureface build in camera, and it was OK. Then I switched to the new Huddly Camera and WOW.
The wide 150 degrees, the zoom and the customer of mine said. WOW what a difference. The way to handle the camera during meeting or call is real nice and smooth.
The size is perfect to bring with your personal computer or if you want to use it in a conference room. I think this will get a lot's of places where you can use this.
If you want to know more or try it out. Please contact me or blinQ AS in Norway and we can help you with this.
Today I testet the camera in a Skype4B call with a customer to try it out.
First we connected using the Sureface build in camera, and it was OK. Then I switched to the new Huddly Camera and WOW.
The wide 150 degrees, the zoom and the customer of mine said. WOW what a difference. The way to handle the camera during meeting or call is real nice and smooth.
The size is perfect to bring with your personal computer or if you want to use it in a conference room. I think this will get a lot's of places where you can use this.
If you want to know more or try it out. Please contact me or blinQ AS in Norway and we can help you with this.
02/01/2018
Hyddly Camera
Welcome back to new year and new fun. When I got back from x-mas holiday and returned to my job, I had a new camera on my desk. I got my Huddly Camera.
See more about it on
I have just start to use it and it looks out real good so far. It's small and real compact and the specs is just brilliant. Works well on my Surface PRO 4 on Windows 10. More about testing it will come as soon I got some more to report, but it's nice.
Just download the latest software from Huddly and then you are good to go.
See more about it on
I have just start to use it and it looks out real good so far. It's small and real compact and the specs is just brilliant. Works well on my Surface PRO 4 on Windows 10. More about testing it will come as soon I got some more to report, but it's nice.
Just download the latest software from Huddly and then you are good to go.
15/12/2017
EWS error, EWS Not fully implemented [SOLVED!!] [UPDATED!!!]
Lately I have start to see this type of error, either where EWS internal URL is blank also the External URL.
The Skype for Business is running on Windows server 2016, Exchange 2016 and Hybrid to O365. After lots of Google on this. Added Kerberos for Skype for Business. Changed OAuth certificate but the client got prompted about for Exchange credential all the time and it did not help at all give this to the client.
It was now time to ask my co-worker Ivar Naggum who is the Exchange Expert at blinQ about this, and together with Alexander Tuvström who was from the customer
The Skype for Business is running on Windows server 2016, Exchange 2016 and Hybrid to O365. After lots of Google on this. Added Kerberos for Skype for Business. Changed OAuth certificate but the client got prompted about for Exchange credential all the time and it did not help at all give this to the client.
It was now time to ask my co-worker Ivar Naggum who is the Exchange Expert at blinQ about this, and together with Alexander Tuvström who was from the customer
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