Teams new features in the call sections and more news

As many who has Phone system to have Microsoft Teams as your telephony solution, you might have noticed this changes.

You can now add more groups here, and if you have turned on the Call Park feature in the admin you can pick them up here as well. Lot's of new stuff is happening. The application is still under development and new features comes all the time.
More news and information futher down here:

Teams admin portal update

As many of you know already the Skype/Teams portal has changed name to

nothing new here to report.

Teams - Integration - Learing like a pro

Been a short break here but I'm back. There been plenty going on lately. As some of you have noticed I have published an post on LinkedIN. This has started to get viral
My post on LinkedIN and I hit a nerv here.

Teams - Personal Status - As in Skype4B

This is a nice feature that we who has used Skype for Business for a while remember

As we can see under your normal status you can now type in your personal status or let Outlook Out of Office be a part of it.
Press the pen and edit it for your time period

Nice feature and great that you can have it for a time period.

Want to know more about Teams, and Telephony in Teams (aka TiT) contact me and we will show you how it works.

KEMP Loadmaster on Nutanix

One customer of mine has start to migrate from VMware to Nutanix. This meens we had to move the KEMP VLM they had as a reverse proxy.
The first we did was to see that the old KEMP was in the right version for a move.
Then I took a backup of it including the certs and all the config.
Then we downloaded the file from KEMP support and began.
First we unzipped the file and moved the tar.gz to a linux server. Then my customer did some magic and we imported the image to the Nutanix plattform.
Then we created the new server, remember to choose IDE disk and not SCSI. If you choose SCSI the VM will come up but then terminate.
Then restore the old config and cert and then reboot.

Thanks to the Einar at the customer for find out about the IDE vs SCSI and that we did this real fast.

Teams on the move

There are lot's happening around me during these days. Have been real busy talking to different companies that want to build a POC around Telephony in Teams, or as I call it TiT.
Since we start to work hard on the the customers just want it.  They see the advantages that have everything in the cloud, and not on a internal datacenter.

Another interesting thing is that SBC in Azure from AudioCodes has been certified for Azure, and that the image from Azure is now working as it should.

There are also lot's of new feature sets comming to Teams, and more is still to come. One interesting thing is that we look forward on what will happens on the API futher forward. When vendors like Competella and other will get their hands on this API and be ready to make a full blown switchboard and ContactCenter solutions with good statistics and more.

Then we can start to fade out Skype for business onprem and move everyone to Microsoft Teams with TiT.

I also read something the other day that Teams and the numbers of users will double this year and next year after that.

So GO TEAMS.

Teams - Powershell

This week started off with a bang...new version of Powershell.
Powershell Teams v.0.9.6

If you is like me and has the 0.9.3 who was the old one just run the command
Install-Module -Name MicrosoftTeams -Force
to get it installed and you will get noticed that you have to either answer yes or A [yes to all].

As some of you have noticed we also got new Icons who will be installed soon. Just to wait and it will be there.

There are a lot going on in the Teams world now. Voice in on client works, customers are moving to Teams with telephony, and this is great.

Microsoft Teams - Statistics - AA and CQ

First of all. Under one month to Christmas. It's been a long time since my last blog out here. Been occupied in the name of Microsoft Teams.
One of the things I sees who are missing is when it comes to Statistics on the PhoneSystem. This has to do with AA and CQ.
AA you think, What is this? AA = Auto Attendant, where you handle opening hours, IVR functionality and so. Basic routing of calls to Microsoft Teams.
CQ what is that, its the second part of AA, CQ= Call Queues, where we route trafic to spesific Groups like we do in AA. but to build next level of this.
 This can't be so that when you call an AA or CQ you see talk time, phonenumer to who has called and what number the person has called into, and when it arrived. But you can't find out how has answered it.
This is real bad. I have spoke to Microsoft about this and there will come something new about this, but we don't know yet.
To get help we need people like you who read some of this to go here and vote.
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/20168716-reporting-capabilitie...
and for this one as well
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/35920921-basic-reports-and-cal...

I'm sure that something will change about this, when you look what happens to API in Microsoft Graph.

Have a great week out there where ever you are.

Moved from S4B Online to Ms-Teams, and some news also

Since i will do this breakfast meeting the 11th. October. I did last week a switch to MS-Teams Updated with this Powershell command:
Grant-CsTeamsUpgradePolicy -PolicyName UpgradeToTeams -Identity first.lastname@contoso.com

And from Skype for Business I now get this one :-)

This is great I think. I have my voice functionality in Teams. Did not have this in Skype for Business. But as many have seen, there are still some missing points out here.
1. Outlook need to show presence. Is not ready yet.
2. one to one share desktop like we did in Skype for Business without to set up a call, direct from IM/CHAT.

But there is lot's of things happening that is real nice.
1. Integration with Video Interop, with PexIP, Polycom that is nice.
2. Blur video call

Based on just running Teams so far, I think it's alsmost ready to move over. But if you have complex contactcenter or switchboard, you should run Teams in Island mode together with Skype for Business and make your users ready to learn how it works.

And there will come lost of new features soon also.
From Ignite this is what they told there

Session on voice in MS-Teams

As many have noticed so have I worked together with some coworkers a solution about voice in Microsoft Teams.
This is a product that we are ready to marked with. It's for partners, end customers. It's placed in Azure, and it's multi-trunk, multi-tennant, and placed in different datacenters.

The 11th Oktober shall blinQ AS together have a session in Norwegian at Microsoft Norway regarding this subject.
Read all about this here:
forkostseminar tale i teams

Hope to see you there.

Great fun with MS-Teams, callqueues and Auto attendants

Since I just love tech, new stuff and has worked as many of you know with voice and telephony solutions since 2001. I had to try the following out:

1. Create an Auto Attendants from the legacy panel in O365 and give it some phonenumbers and record a message with a welcome to <my company>.
2. Create a phrase that contains Press 1 for this and press 2 for that.
3. Then I had to make 2 Callqueues name customer service and salses.
4. Then make the groups that shall answer the call

So was the big Question.....where shall the call goto? Well since I was a part of the groups, well it went to the group and it ended up in my MS-Teams client who I have voice enabled using the Bring Your Own Telco to O365.

This was quite easy to fix, and I start to see lot's of places where I can place this service and to build more solutions about this.

Great fun on a saturday.

MS-Teams - BYOT - SIPTRUNK Independent and some SFB2019

Time for a new post, and what a two weeks this have been

First I ended the first week by getting KEMP, S4B-2019 up and running as you already have read about.

The magic happend to MS-Teams

Then we got our SBC running and configured with siptrunks from different partners. Like Voxbone, Phonect and futher more. The SBC is running i Azure, and this meens we can and will terminte the siptrunks into Azure and this has to be siptrunk over internet.
Why are you thinking, well just so that we can deliver any phonenumber almost all over the world for you Microsoft Teams client.

We have produced a multi-trunk and multi-hosted plattform, where you can take your sip-trunk and we can deliver your phone services.

This is BYOT at is best, and blinQ AS was the one to give this to you first. And this will be a SAAS service.

From what I have read, this is the new wine :-) and this is some real new stuff to this plattform. We will for the finance - banking market do recording aswell when this is required.
In Norway we will together with partners have a breakfast meeting for customers, other partners or anyone who wants to learn and find out how we can do this. More about this will come soon.

Skype4B-2019 KEMP Loadmaster

Yesterday i finaly got my lab running again. This time with 3 frontend server Skype server 2019 Evaluation in a Enterprise Pool, with SQL 2016 all running on Windows server 2016. Then I installed a KEMP Loadmaster VLM running HLB for the frontend pool. Works like a charm.
The next thing is to build a Medation server and Edge server and then connect it all to Exchange Server 2019.

More to come here soon.

Skype for Business Server 2019 - Evalutaion is here!

Waiting time is over, S4B-Server 2019 Evaluation is out. Time to build this into the lab.

Read about it here:

https://techcommunity.microsoft.com/t5/Skype-for-Business-Blog/Announcing-the-Skype-for-Business-Server-2019-Preview/ba-p/218435

My plan is to build a frontend pool with 3 servers in a pool, 1 mediation server, KEMP VLM for LBA for S4B, one Edge and all integrated with Exchange server.

The plattform will be running on Windows Server 2016 and SQL 2014 Std edition.

Update will come soon in later bloggs, time to do som lab-work.!

Sennheiser Headset PRO

Summer is here and this will be last blog post for a while, since I am about to take some vacation.
A little tip before summer is comming over us.

If you add and use this for your headset, well your firmware will always be updated.
https://no-no.sennheiser.com/headset-software-pc

Thanks for reading my blogs and have a great summer.

Create or delete Team in MS Teams - Restore

I came a cross this on LinkedIN yesterday. This blogpost describe the process if a Team has been deleted from MS-Teams.
Read about it here:
https://blogs.technet.microsoft.com/skypehybridguy/2017/07/23/restoring-a-deleted-team-in-microsoft-teams/

Competella Upgrade from R2 to R2.5

Competella is one of the switchboard and Contact center providers for Skype for Business. For about 1 week a go they got a new version name R2.5.
When you want to upgrade the prosess is nice and clean. Just an inbound upgrade if you are on R2 version.
If you run Routing Agent to handle your busy-on-busy, well you need to go to build 137. If you have it already, well you don't need to upgrade to this.
Customers has alsread start to request this upgrade from R2 to R2.5, and also to ask for GDPR tuning for Comptella software, where Competella has provided a guide to configure this and make your Competella switchboard  and ContactCenter  GDPR ready.

KEMP MELA My recording

For some time ago I did a speak for KEMP Technologies about KEMP MELA in real-life.
Watch it here:
https://event.on24.com/wcc/r/1644558/17C31B27F217F0DD7B6922E6421C3A98

It was fun and great experience for me where most of them who watched it live was from central europe. Thanks again to KEMP for wanted me to speak about this.

Test Jabra Engage 75 [**UPDATE**]

From Tektracom I got the new Jabra Engage 75 MONO today as I wanted to test it out.

Jabra Engage 75 

As we can see we have a docking to charge headset. Listen to music from Spotify works smooth. One thing I think was not so good is that the first I had to do was to update the firmware on it. It comes with an old firmware, but since this is a new headset and new on marked, I was expected it to have the latest one.

After the upgrade it was just a quick config on what I shall use it for.

I have testet it around in my office and since it has DECT standard it works all up at 10th floor when the base was in 8th floor. 

That is real nice and impressing.

Would I buy this for people, YES. As a office headset it's real nice to use.

Since it has DECT it quite expensive but its just fine and nice to use.

I will give it and 5 on the dice.

**UPDATE**
Since it' based on new DECT technologi it will give better distance. I tried it during useing the office elevator here at work, and the cool thing is that I tried it with my co-worker Ivar Naggum, and he keept the call up all time (#Skype4B ) call, and when I got back in the DECT zone it continued the call. Real nice and smooth I think.

KEMP MELA Webinar 9th May 2018 2pm CET

Hi dear readers.
As mentioned earlier, I will have a KEMP webinar. This is what they say about it.

KEMP Technologies like to invite you to their latest expert series webinar where KEMP All Star Influencer, Kai Stenberg from KEMPCenter Partner, BlinQ AS, will share his experience of implementing KEMP LoadMasters for customers across Europe. Kai will share his unique insights on how Enterprises are deploying KEMP's centralised application delivery management platform (KEMP 360) and capacity based licensing model (MELA) to achieve greater flexibility, scalability and ROI. Key Learning Points: Legacy ADC architecture vs. the future The use cases and benefits of Metered Licensing (MELA) Metered Licensing administration Discover how KEMP 360 Central provides centralised management and control of Application Delivery assets CloudX (BIZSKYPE) customer success story Register Now Link https://event.on24.com/wcc/r/1644558/17C31B27F217F0DD7B6922E6421C3A98?partnerref=nuvias

Please sign up and I look forward to have you there.